Book Your Bridal Fitting Appointment
Whether you are looking for your dream bridal gown or perfect elopement dress, book your fitting with Cream & Ivory today!
Due to the delicate nature of the dresses we require an attendant at each appointment to assist you and maintain the integrity of these older items.
All fittings are by appointment only — we do not accept walk-in's and do not accept booking less than 24 hours in advance.
Appointments can be scheduled:
Friday: 11:00am—4:00pm
Saturday/Sunday: 10:00am—5:00pm
Find the time that works for you — if you see a time below, it's available!
FAQs
Where are you located?
We are located at 775 E Washington Blvd. Pasadena, CA 91104.
How far ahead of time can I book my appointment?
Our calendar opens 30 days in advance. If you see a slot open, it is available.
What if I have to change or cancel my appointment?
Changing your appointment time after it's set will result in a $25 change fee. We do not allow rebookings for appointments less than 72 hours in advance from the day of your scheduled appointment.
We offer a 50% refund for cancellations made 72 hours or more before the day of your scheduled appointment.
However, cancellations within 48 hours from the day of your scheduled appointment are non-refundable.
Contact us at info.creamandivory@gmail.com to reschedule your appointment - we respond during normal daily hour of operation from 10am to 5pm.
You can cancel your appointment through the booking confirmation email under "Reschedule/Cancel Appointment".
Refunds will be generated through Square after this action has been made and put back to the card used for the booking fee.
How many people can join me during my fitting?
We allow up to 4 individuals to join you during your appointment. We do not have the space to host more and appreciate your understanding.
Only one individual per fitting may try on gowns.
Can I share my fitting appointment with a friend or fiancé?
We strive to provide the best service possible. In order to make that happen, we do not allow other party members to try on gowns during your fitting. If you would like to share this moment with a partner, we suggest booking back to back appointments.
Do you serve alcohol or refreshments?
Alcohol is not permitted in our facility due to our lease agreement. We have complementary water.